24 Hour Nurse Line Oxford On-Call®
When you're worried about someone you love at 2 a.m., you want to talk to someone who can help. That's exactly what you get with Oxford On-Call. 24 hours a day, 365 days a year, you can speak with an informed, registered nurse who is available to offer suggestions and guide you to the most appropriate source of care.
Oxford On-Call nurses can: Identify caller symptoms and recommend next steps using one of the most advanced patient assessment systems available. Pose a series of questions derived from clinically tested algorithms.
Recommend a visit to an emergency room, suggest an appointment with a physician, or suggest how to care for a problem at home. Refer Members directly to specialists when medically appropriate. Make follow-up calls to promote continuity of care. Keep primary care physicians informed by faxing call records.
If you are a Member and you need to reach Oxford On-Call, please call 800-201-4911.