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For issues regarding the web site, medical claims, benefits, eligibility, or other information, please view our help page to see if we have an answer to your question.

If your question is not answered, you're welcome to send us an e-mail and we'll respond in 48 hours or less.

Oxford Health Plans offers you additional ways to contact us:
Our Corporate Headquarters:   full list of mailing addresses
Oxford Health Plans, Inc.
48 Monroe Turnpike
Trumbull, CT 06611

Important Phone Numbers:   full list of phone numbers
  • Members:
    Please call the Customer Service number listed on your Member ID Card, or call 800-444-6222 to be routed to the appropriate Service Team, Monday through Friday, 8AM - 6PM.

  • Healthcare Providers and Facilities:
    Please call 800-666-1353 to speak with a Service Associate, Monday through Friday, 8AM - 6PM.

  • Benefits Administrators and Brokers:
    Please call 800-449-8880 to speak with a Group Service Associate, Monday through Friday, 8AM - 5PM.
    To speak with a Sales Representative in your area, press option 5 and select the appropriate region.

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