Oxford Health Plans > Contact Us > Oxford Phone Numbers

Phone Numbers

 
Member Services
1-800-444-6222
To reach a service associate, please call the toll-free Customer Care number on your health plan ID card, or call 1-800-444-6222 to be connnected to a service associate who can assist you.

Provider Services
1-800-666-1353
To reach a service associate, please call 1-800-666-1353 to be connnected to a service associate who can assist you.

Oxford On-Call ®
1-800-201-4911 (24 hours a day, seven days a week)
Registered nurses offer healthcare guidance or direct you to the appropriate level of care, around the clock.

Pharmacy Customer Service Line
1-800-444-6222 or the telephone number on the back of your health plan ID Card. (24 hours a day, seven days a week)
Customer Service is available to answer questions about your prescription drug coverage, 24 hours a day, seven days a week.

Mail Order Pharmacy
1-855-828-7716 (24 hours a day, seven days a week)

If you are hearing impaired and require assistance, please call our TTY/TDD line at 1-800-498-5428.

This mail-order pharmacy service provides a cost-effective, convenient way for members with a mail-order prescription benefit to order certain maintenance medications.

Oxford Express ®
1-800-444-6222 (24 hours a day, seven days a week)
Touch-tone telephone options let you confirm eligibility, check the status of a claim or a referral, request a new health plan ID card or physician roster, and more.

 
Fraud Hotline
1-800-915-1909 (24 hours a day, seven days a week)
Please call our confidential fraud hotline if you suspect health care fraud on the part of members, companies or providers.

Behavioral Health Line
1-800-201-6991 (8AM - 6PM, Mon - Fri)
Behavioral health coordinators provide information such as referrals to behavioral health providers or precertification for mental health or substance abuse services.

Oxford Healthy Mother, Healthy Baby ® Line
1-888-200-9234 (8AM - 5PM, seven days a week)
Experienced nurses answer questions and offer eductational materials about prenatal and newborn care.

Asthma Program Phone Line
1-888-201-4254 (8AM - 4:30PM, Mon - Fri)
Program coordinators provide information about Better Breathing ® program, or send educational materials upon request.

Living With Diabetes®
1-800-665-4686 (8AM - 5:00PM, Mon - Fri)
Our Living With Diabetes program telephone line provides you with educational materials on diabetes.

Technical Support (web-site issues)
1-800-811-0881 (8AM - 6PM, Mon - Fri)
For issues about this web-site, please review our Help section to see if your question is answered there. If the answer is not readily available, please call 1-800-811-0881.