| |
| Member Services |
| 1-800-444-6222 |
| To reach a service associate, please call the toll-free Customer Care number on your health plan ID card, or call 1-800-444-6222 to be connnected to a service associate who can assist you. |
| Provider Services |
| 1-800-666-1353 |
| To reach a service associate, please call 1-800-666-1353 to be connnected to a service associate who can assist you. |
| Oxford On-Call ® |
| 1-800-201-4911 (24 hours a day, seven days a week) |
| Registered nurses offer healthcare guidance or direct you to the appropriate level of care, around the clock. |
| Pharmacy Customer Service Line |
| 1-800-444-6222 or the telephone number on the back of your health plan ID Card. (24 hours a day, seven days a week) |
| Customer Service is available to answer questions about your prescription drug coverage, 24 hours a day, seven days a week. |
| Mail Order Pharmacy |
| 1-855-828-7716 (24 hours a day, seven days a week)
If you are hearing impaired and require assistance, please call our TTY/TDD line at 1-800-498-5428. |
| This mail-order pharmacy service provides a cost-effective, convenient way for members with a mail-order prescription benefit to order certain maintenance medications. |
| Oxford Express ® |
| 1-800-444-6222 (24 hours a day, seven days a week) |
| Touch-tone telephone options let you confirm eligibility, check the status of a claim or a referral, request a new health plan ID card or physician roster, and more. |
|
|
| Fraud Hotline |
| 1-800-915-1909 (24 hours a day, seven days a week) |
| Please call our confidential fraud hotline if you suspect health care fraud on the part of members, companies or providers. |
| Behavioral Health Line |
| 1-800-201-6991 (8AM - 6PM, Mon - Fri) |
| Behavioral health coordinators provide information such as referrals to behavioral health providers or precertification for mental health or substance abuse services. |
| Oxford Healthy Mother, Healthy Baby ® Line |
| 1-888-200-9234 (8AM - 5PM, seven days a week) |
| Experienced nurses answer questions and offer eductational materials about prenatal and newborn care. |
| Asthma Program Phone Line |
| 1-888-201-4254 (8AM - 4:30PM, Mon - Fri) |
| Program coordinators provide information about Better Breathing ® program, or send educational materials upon request. |
| Living With Diabetes® |
| 1-800-665-4686 (8AM - 5:00PM, Mon - Fri) |
| Our Living With Diabetes program telephone line provides you with educational materials on diabetes. |
| Technical Support (web-site issues) |
| 1-800-811-0881 (8AM - 6PM, Mon - Fri) |
| For issues about this web-site, please review our Help section to see if your question is answered there. If the answer is not readily available, please call 1-800-811-0881. |
|
