|
Member Services |
1-800-444-6222 |
To reach a service associate, please call the toll-free Customer Care number on your health plan ID card, or call 1-800-444-6222 to be connnected to a service associate who can assist you. |
Provider Services |
1-800-666-1353 |
To reach a service associate, please call 1-800-666-1353 to be connnected to a service associate who can assist you. |
Oxford On-Call ® |
1-800-201-4911 (24 hours a day, seven days a week) |
Registered nurses offer healthcare guidance or direct you to the appropriate level of care, around the clock. |
Pharmacy Customer Service Line |
1-800-444-6222 or the telephone number on the back of your health plan ID Card. (24 hours a day, seven days a week) |
Customer Service is available to answer questions about your prescription drug coverage, 24 hours a day, seven days a week. |
Mail Order Pharmacy |
1-855-828-7716 (24 hours a day, seven days a week)
If you are hearing impaired and require assistance, please call our TTY/TDD line at 1-800-498-5428. |
This mail-order pharmacy service provides a cost-effective, convenient way for members with a mail-order prescription benefit to order certain maintenance medications. |
Oxford Express ® |
1-800-444-6222 (24 hours a day, seven days a week) |
Touch-tone telephone options let you confirm eligibility, check the status of a claim or a referral, request a new health plan ID card or physician roster, and more. |
|
|
Fraud Hotline |
1-800-915-1909 (24 hours a day, seven days a week) |
Please call our confidential fraud hotline if you suspect health care fraud on the part of members, companies or providers. |
Behavioral Health Line |
1-800-201-6991 (8AM - 6PM, Mon - Fri) |
Behavioral health coordinators provide information such as referrals to behavioral health providers or precertification for mental health or substance abuse services. |
Oxford Healthy Mother, Healthy Baby ® Line |
1-888-200-9234 (8AM - 5PM, seven days a week) |
Experienced nurses answer questions and offer eductational materials about prenatal and newborn care. |
Asthma Program Phone Line |
1-888-201-4254 (8AM - 4:30PM, Mon - Fri) |
Program coordinators provide information about Better Breathing ® program, or send educational materials upon request. |
Living With Diabetes® |
1-800-665-4686 (8AM - 5:00PM, Mon - Fri) |
Our Living With Diabetes program telephone line provides you with educational materials on diabetes. |
Technical Support (web-site issues) |
1-800-811-0881 (8AM - 6PM, Mon - Fri) |
For issues about this web-site, please review our Help section to see if your question is answered there. If the answer is not readily available, please call 1-800-811-0881. |
|