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Your Account > USEFUL TELEPHONE NUMBERS AND ADDRESSES

Useful Telephone Numbers and Addresses

Oxford Contact Information

Oxford's Service Lines
• Oxford Express® 800-666-1353
• Medical Management 800-666-1353
• Oxford On-Call® 800-666-1353
• Provider e-Solutions Support 800-599-4334
• For Web Site Assistance 800-811-0881
• Medco Health Solutions, Inc 800-905-0201
• Precertification-by-fax 800-303-9902
• Non-emergency Maternity Admissions 800-303-9902
• Clinical Appeals Department Fax 203-459-6956

Disease and Care Management Programs
• Better Breathing (asthma)              800-665-4686
• Congestive Heart Failure 877-759-3059
• Living with DiabetesSM 800-665-4686
• Renal 888-201-4256
• HIV/AIDS 888-585-0629
• Lyme Disease 888-585-0629
• Newborn Critical Care 888-201-4259
• Rare Chronic Care 800-665-4686
• Transplant 888-201-4257

Claims Submission Addresses
 Commercial Claims
Oxford Health Plans
P.O. Box 7082
Bridgeport, CT
06601-7082
 Medicare Claims
Oxford Health Plans
P.O. Box 7086
Bridgeport, CT
06601-7086

Behavioral Health
(for precertification only)
• Phone 800-201-6991
• Fax 800-760-4041

Complementary &
Alternative Medicine
• Care Plans Fax 800-201-7025

Oxford's Delegated Arrangement Information

Chiropractic Services (TRIAD):
•  TRIAD Services Department 800-409-9081
•  Initial Care Plan (ICP) 866-225-1033
•  Extension of Care (EOC) 866-225-1033
•  Voluntary Prior Approval Agreement Forms 866-225-1033
•  TRIAD Utilization Management Appeals Fax 203-452-4776
•  TRIAD Participating Physician 800-451-0083
•  Corporation Agreement Fax 800-451-0083
•  Clinical Appeals Department Fax 203-459-6356

Montefiore
 CMO Claims
Contract Management Organization, LLC
Attn: Oxford Claims Department
200 Corporate Drive
Yonkers, NY 10701
 CMO Arrangement for Medicare in Bronx County
• Medical Management 800-876-7455
• Referral Fax 914-467-4798
• Claim Information 800-876-7455
• Network Development Department 914-377-4664
• Provider Service 800-876-7455

Radiology information
•  CareCore National, LLC 1-877-PREAUTH
1-877-773-2884

Physical and Occupational Therapy (OrthoNet)
•  Provider Services 800-201-4891
•  Medical Management 800-201-4872
•  Claim Inquiry 800-222-4585
•  Authorization Fax 800-216-0810

Coordinated Care Solutions (CCS) for Medicare in Kings County (Brooklyn) (post acute services only)
• Medical Management 888-496-1283
• Authorization Fax Numbers
•  Skilled Nursing and Sub-acute Inpatient Services 212-324-6514
•  Home Health Care and Durable Medical Equipment 212-324-6502
•  Provider Service 888-721-9797 ext. 63628
 CCS Claims
Oxford Health Plans
P.O. Box 7086
Bridgeport, CT 06601



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